Frequently Asked Questions

Question: Where are you located?
Answer: Our offices are located in Green Bay, Wisconsin. We are a locally owned company but are affiliated with Real Tour Vision who provides our premiere virtual tour software and hosting.

Question: How far will you travel to shoot a tour?
Answer: Our normal territory is within 30 miles of Green Bay. However, we are open to travel depending on the project. Just ask! We can also be talked into shooting resorts in tropical locations on a trade basis.

Question: How quickly will my tours be online?
Answer: Virtual Tours are typically processed within 48 hours of being photographed. There may be a delay if your tour is shot over a weekend.

Question: Are your tours MLS compliant?
Answer: Yes. We offer multiple viewing formats for each virtual tour. The different formats are viewable by clicking on unique links that we can provide. Each type of tour has a varying degree of feature restriction so as to allow you to use the tour with the most features while still meeting the requirements of your local MLS.

Question: When will my virtual tours expire?
Answer: Your virtual tours will each expire after 12-24 months, depending on the type of tour chosen. Each virtual tour can be renewed on an annual basis.

Question: How many scenes can be included in each tour?
Answer: The tour window supports 30 scenes in any combination of full 360, partial 360 or still images. If you have renderings instead of photos, we can add them as well or in addition to actual photos. Please see the order section of this website for tour packages and pricing.

Question: Is it possible to exceed the 30 scene limit and if so, how much would the additional cost be?
Answer: Yes, it is possible to exceed the 30 scene limit. Please see the order section of this website for tour packages and pricing.

Question: Can I change the skin and text colors of my tour windows?
Answer: Yes. You can choose any color you wish for the skin and text colors of your tour windows.

Question: If I change my company or contact information, do I have to recreate my tours?
Answer: No. If you change your contact information, you simply need to let us know and we will update the changes in your online profile. All of your tours will automatically update and the existing links to the tours will remain the same.

Question: Is there an additional charge for the setup of real estate tour templates/skins by your logo staff?
Answer: There is no additional charge for the setup of real estate tour templates or skins.

Question: How much does an audio narrative clip cost?
Answer: Free streaming audio clips are available. Pricing for audio narration on a virtual tour is available. Ask us for a quote.

Question: Can I place a link to school reports and city information on my tours?
Answer: Yes. You can have both a link to school reports as well as a link to city information on each of your tours.

Question: Can I place a link to a map of the property location on my tours?
Answer: Yes. A link to a map of the property is automatically generated.

Question: Can I place a floor plan on my tour?
Answer: Yes. You can add a floor plan image a separate feature button below the view screen on the tour window or you can include a floor plan as one of your images within the view screen on the tour window.

Question: Can I place a printable flyer on my tour?
Answer: Yes. If you have your own flyer, you can e-mail it to us and we can attach it to the tour for you or for additional price we will customize one of our templates for you.

Question: What sites are the tours linked to?
Answer: We will supply you with the links to your virtual tours so that you can place them onto your website and Realtor websites. If the virtual tour is a real estate tour, it is automatically sent to Homes.com, Homeseekers.com at no additional charge as long as the MLS sends their listings to those sites. PicturePath is available for an additional fee which pushes the virtual tour to Realtor.com, Homestore.com, Aol.com, and MSN.com.

Question: What is the charge to post tours to Realtor.com using PicturePath™?
Answer: We use a virtual tour technology that is an approved PicturePath™ member of Homestore, Inc the operator of Realtor.com. This means that we are authorized to send virtual tours from our servers to the following websites: www.realtor.com, www.homestore.com, www.msn.com. Homestore, Inc applies a charge for each tour sent to the sites listed above. We pass on this charge to you. The cost is $25.00 each time we send a virtual tour through the PicturePath gateway. All companies that post virtual tours to the Homestore network of sites are charged to do so. Companies that are not an approved PicturePath™ member are unauthorized to send virtual tours to the Homestore network of sites. We can also send your tours to www.homeseekers.com and www.homes.com at no charge to you.

Market Research

How A Virtual Tour Benefits Your Marketing Program:

• Home Buyers who used virtual tours as a significant portion of their home-buying experience spent an average of two weeks with a Realtor® looking at homes, compared to those who did not use the internet, who spent an average of seven weeks looking for their home. (2008 RIS Media)
• As of August 2006, over half of American adult internet users (61%) have taken virtual tours of another location online and on a typical day, more than six million people are taking virtual tours in cyberspace. (2006 Pew Study)
• According to the 2007 NAR home buyer and seller profile, for the first time ever the Internet has tied with the agent for most important information sources used in the home search (84%). As of the end of 2007 65% of agents have their own web sites.
• 79% of repeat buyers & 84% of first time buyers use the internet to search for a home. (2006 NAR Survey)
• Images are one of the biggest reasons Internet marketing has become so popular. (2007 NAR profile of home buyers and sellers)
• 54% of home buyers who are searching for their next home on realtor.com will not even look at a home unless there is a featured tour. (NAR, January 2006)
• The median income of Internet searchers is much higher, at $86,900, compared with $50,400 among those who did not use the internet to search for a home. 2007 NAR Profile of Home Buyers and Sellers.
• 96.2% of travelers use the Internet as a source of information when planning a trip. (2006 Pew Study)
• 84% of all buyers and 87% of first time buyers use the internet as an information resource during their search for a home. In the 25-44 age group this number jumped to 91% of all home buyers.
• Home buyers use the internet slightly more frequently (66%) than real estate agents (64%) and much more frequently than newspapers (17%), home magazines (10%) or television (2%).
• Only 1% of homebuyers did not find the internet useful and 100% of those that use a real estate agent take two weeks to search on their own before contacting their real estate agent. 64% of all home buyers used the FIRST agent they contacted.
• 33% of all buyers are now using social networking sites with 19% using them at least a few times per week.
• 80% of internet shoppers say images are imperative when deciding to buy or use a company’s product or services. (2006 Pew Study)
• A compelling use of virtual tour technology will keep visitors on your site, and will also keep them coming back.
• In cyberspace, a site with a virtual tour and interactive media will receive 38% more views than a competitor’s site that is lacking media. (2006 Pew Internet Life Study)
• 80% of consumers search for information online. That means at least 60% of your marketing dollars should be spent optimizing your company online.
• The daily cost for print advertising varies from $66-$150 per day and has a shelf life of about 30 days. Print advertising has a limited market penetration based on your distribution and does not allow the consumer to interact or engage with your product. The cost of an online interactive virtual tour is about 27 CENTS per day and has a shelf life of 365 days with WORLDWIDE penetration. The cost to interact with your client is MUCH less when you use online interactive media.